What is included in a standard package?

All our packages include high-resolution digital copies of every photo, your choice of 2”x6” or 4”x6” prints, an online gallery for easy photo sharing and storage (accessible for 3 months), a variety of backdrops, fun and unique props, custom template designs, setup and breakdown, and travel to your location.

Can your photobooth be used outdoors?

For outdoor events, we prioritize protection from the elements. The photo booth needs to be in a shaded area protected from direct sunlight, rain, and wind. A power source within six feet of the setup location is crucial. If these conditions are not feasible, an indoor location will be required.

How much time is needed for setup? Is this included within the rental time?

We offer standard setup 1.5hr - 2hr before your event begins, included in your package. If you require an earlier setup time, an idle time fee will be applied.

How much space do you need for the photo booth setup?

We will need at least 8 feet space in height for the backdrop, and 8’x10’ on floor area. More space is appreciated for the comfort of the guests. There needs to be a power source for a 3-prong plug available nearby where it will be set up.

What kind of templates do you offer?

You can choose between 2”x6” or 4”x6” prints.

Can I customize the templates?

Packages include custom designs for the templates. We will ask for your theme and aesthetic inspirations, create the design and provide samples you can choose from.

Do you charge travel fees?

Our standard travel radius includes 25mi from Bellevue. For events outside this area, a travel fee will be calculated based on the distance traveled. Nonstandard travel needs such as ferry pass must be provided.

Do you provide idle time?

For added flexibility, you can request idle time. This allows you to pause photo booth operation whenever needed, whether it's for early setup or breaks during your event. We charge $100/hr.

Are there any items that I need to provide for the photo booth setup?

Our packages comes with the photobooth equipment, lighting, props, and backdrop. We would need you to provide 8’x10’ space for the setup, a nearby, accessible outlet, and WiFi connection.

It is important that we have good electrical connection to ensure technical malfunction such as lighting and power is not disrupted during the service. We would need 2 3-prong standard electrical outlet within 6 feet of the booth. If this is not possible, let us know and we can discuss our options with a generator.

Do I need to provide Wi-Fi for the photo booth?

To ensure a seamless experience, reliable Wi-Fi access is required. Please let us know if Wi-Fi will be unavailable or if outdoor conditions may impact the connection. In the event of temporary Wi-Fi outages, we will promptly send digital images to your guests and update the online gallery as soon as the connection is stable.

Can you stay longer?

Our standard package includes 3 hours of photo booth rental time. You can extend your rental time in 1-hour increments for an additional fee of $150 per hour. To guarantee availability, please request any time extensions prior to your event as we are unable to accommodate this request on the day of.

What is your cancellation and refund policy?

To secure your booking date, a 50% non-refundable retainer is required. The remaining balance is due 15 days before your event. If you have paid in full before the 15-day mark, you will receive 50% of the total amount. Cancellation within the 30-days will forfeit the entire amount.